Mortenson

  • Project Manager - San Antonio, TX

    Job Locations US-TX-San Antonio
    Posted Date 4 months ago(7/26/2019 1:08 PM)
    Job ID
    2019-6628
    # of Openings
    1
    Category
    Project Management
  • Overview

    Company Overview:

    Mortenson’s success is not a matter of luck; it’s a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service.

    Our foundation and culture are based upon our values of trust, safety, teamwork, responsibility, service and stewardship. We are inspired by a compelling purpose to build structures and facilities for the advancement of modern society and a mission to create an exceptional customer experience. Mortenson has built a reputation for being a leader in our industry and in the communities in which we live and work.

    It all starts with our extraordinary people and collaborative teams. Mortenson has been voted a "best place to work" over 40 times since 2002…

    …What are you waiting for?

    The Big Picture:

    Mortenson Energy Services is currently seeking an experienced Customer Services Project Manager to manage service contracts and purchase orders from proposal through execution on multiple projects at once, including estimation, proposal, mobilization, safety leadership, quality leadership, cost management, demobilization and warranty management. Strong communication skills, both written and verbal, are necessary as you will interact with a high level of integrity and confidentiality is vital to your success in this role.  You will also develop and grow customer relationships striving for an exceptional customer experience.

    We are looking for a creative leader experienced in the wind service industry and/or heavy lift. Whether it be main component exchanges, turbine retrofits, or troubleshooting an operable turbine, we work with asset owners and turbine OEM's on strategies to support their service initiatives.  Additionally, develop internal strategies to differentiate Mortenson and provide solutions to our customers in the service industry.

    Responsibilities

    What will you be doing?

    • Manage the financial outlook, safety, environmental impact, risk, schedule, and quality areas of the operations and maintenance of service contracts, including monitoring Key Performance Indicators associated with the contracts.
    • Preparing estimates and proposals to secure new contracts
    • Preparing job reviews to understand and learn from past and ongoing performance 
    • Maintain, establish, and grow key customer relationships
    • Conduct customer and site visits as needed to establish appropriate strategies and ensure expectations are being met. 
    • Develop, mentor, and coach the customer experience and site teams

    Qualifications

    How do you succeed?

    • Minimum of 5 year's of experience in related wind service and/or heavy lift industries
    • Minimum of 2 year's supervisory experience
    • Minimum of 3 year's customer leadership experience
    • Effective communication and active listening skills
    • Proficiency in Microsoft Word, Excel, Outlook, and Power-point
    • Strong negotiating skills
    • Great amount of creativity and ability to inspire others to grow the business
    • Detail orientation sufficient to organize and handle multiple project tasks
    • Interpersonal effectiveness to model and set the tone for exceptional customer relations
    • Positive and professional attitude
    • Up to 50% travel

    Education:

    • Bachelor’s degree in Engineering, Project Management, or related field
    • Graduate degree in Business Administration preferred

     

    Mortenson is an EOE/Affirmative Action/M/F/Veteran/Disabled employer.

    #LI-BR1

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